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Kaihen has expanded into the Caribbean and successfully completed a Meter to Cash Business Process Analysis Project for St. Lucia Electric (LUCELEC)

Lucelec logoIn partnership with IBM, Kaihen was engaged to conduct a detailed review of LUCELEC’s meter to cash business processes.  Kaihen identified more than 100 improvements for LUCELEC resulting in 10 strategic recommendations which will lead to customer service enhancements, policy and process changes, organizational restructuring and system enhancements.

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