Our Clients

Kaihen has a strong track record of experience in the energy and utility industry and a deep understanding of the challenges of today’s utilities.

We believe in not just providing a service to our clients but also forming a relationship based on understanding our client’s needs and then developing solutions based on those needs. Keeping close communication with our clients ensures that we continue to monitor and address any situations that might arise, strengthening the relationship and the success of all our clients.

“Kaihen did a great job leading the transition to new end-to-end Water Billing Solutions for the City of Hamilton, as well as three other municipalities. Kaihen led the municipalities in understanding their unique billing & customer experience requirements to recommend a path to transition off our current outsourced solution. Kaihen brings strong technical skills, industry knowledge, and professionalism to very complex situations. We look forward to working with Kaihen through the complete transition to our own new Water Billing Solution

John Savoia

Senior Policy Advisor, City of Hamilton